Protect Your Personal Information
Salt City will never contact you to request personal information such as your member number, card number, password, PIN or username. If you’re contacted unexpectedly and asked to provide this information, do not share it.
Report Lost or Stolen Cards
Act quickly if your debit, credit, or HSA card is lost or stolen.
- Use the ACMG VISA App to block your card instantly.
- Call 855.710.3058 for 24/7 support.
Report Identity Theft
If you suspect identity theft, take immediate action:
- Contact us and we’ll guide you through next steps.
- Checking Accountholders – Call 866.210.0361 to file a claim for Fully Managed ID Theft Resolution Services and access up to $10,000 in ID Theft Reimbursement Coverage.
- Report the incident to the FTC at IdentityTheft.gov.
ACMG VISA App
- Enable Account Alerts
Log into Online Banking > My Settings > Alerts & Notifications to set up text or email alerts on any Salt City account. - VISA Alerts
- Enroll on the ACMG VISA App.
- Register at the VISA Purchase Alerts website.
Current Fraud Trends
- USPS Mail Theft
Thieves break into collection mailboxes to steal checks, alter them and fraudulently cash them. Use mail drop off inside a post office when possible. - Online Banking Takeover
Scammers use romance or overpayment schemes to trick victims into sharing login credentials. - Gift Card Scams
Fraudsters direct victims to buy gift cards to pay bills or claim prizes, then share the card information with the fraudster–allowing them instant access to the funds.
Trusted Resources
- FTC Consumer Alerts – Stay updated on the latest consumer alerts from the Federal Trade Commission.
- AARP Fraud Watch Network –Access tools and resources to help recognize and avoid scams.